These are the most Frequently Asked Questions we receive at Starr Photo Booth. Hopefully you can find the answer(s) to your question(s), but if you don’t, please call us at 480-999-3065.
- How much do you charge for your services?
It all depends on your event date and time of day, how many hours you would like to have the photo booth and which OPTIONS you would like to add (green screen, digital sharing, etc). So, to provide you with our best price quote, we need to hear from you one of the following ways:
♦ You can call us: 480-999-3065.
♦ Complete the online FREE PRICE QUOTE form: click here
- What do you require at the setup location?
We require a grounded 15 Amp dedicated (standard) outlet and one 6 foot (banquet style) table w/ linen or a table cover, for our props. We also require FLAT GROUND (flooring or carpeting) for the set up area. We can not set up on a slope or on gravel, dirt, or most grass. Fake grass is fine as long as it’s completely flat.
- How much space do you need for the photo booth?
We need approx. a 8’x10′ space to set up the open air booth. This provides us with enough space for the booth equipment, backdrop and prop table.
- Can the booth be set up OUTSIDE?
Yes… BUT, not in the direct sunlight. We always need 100% shade and the booth can not get wet (rain). Wind is a factor too for the backdrop. Any wind can knock it over. There are options for these situations.
*Excessive heat will shut down the booth’s computer, camera and printer. Any temperature over 95 degrees will shut down the booth. All electronic equipment has automatic thermal shutoffs to protect the equipment at all times. This is beyond our control.
- How long does it take to set up the booth, and get fully operational, once you arrive?
Our booth can be set up and ready in approximately 30-40 minutes, once we get all of the equipment into the setup area.
- What time will you arrive at our event to set up?
We will arrive approximately 1 hour prior to the event start time. Most often, we will arrive even earlier.
- If I need the booth set up earlier, than the general time of 1 hour you arrive, is this an option?
Yes. Depending on the amount of “extra” time you require us to set up the booth, will depend if there will be any additional charges. These are assessed on a case-by-case situation. Therefore, tell us what you need, and we will make it happen.
- How many photo sessions do we get?
You get UNLIMITED photo sessions. Therefore, we recommend and invite everyone to come back many times to get more photos.
- Does each person in the photo session get a copy of the printout?
Yes! We will print a copy for each person in the photo session. So, if there are 5 people in the photo, we will print 5 copies! NOTE: Other photo booth companies will only print out 2 copies, or charge you for more prints. We NEVER charge for prints. We want everyone to have a copy of the photo(s) they were in. 🙂
- Will I receive copies of the photos after the event is over?
Yes! We will send you an HD digital copy of each photo session the business next day. A special download link will be sent (via email) to you to upload all of the photos onto your computer, tablet, or mobile device.
- Will someone be there to manage the booth during our event?
Yes, all photo booth services include a full-time photo booth attendant/host.
- Are PROPS included?
Yes, props are ALWAYS included! Our FUN Photo Booth Props include: Hats, glasses, boas, beads, and more!
- Can I choose COLOR or BLACK & WHITE photos?
Yes. Before your session begins, our photo booth attendant will ask if you would like a color or B/W photo session. You can not mix color and b/w in a single session. It’s one or the other. Sorry.
- Can I see myself on the screen at the booth?
Yes, you sure can! Each booth includes a large HD video monitor with a mirrored image of you and a count down to each photo taken. In fact, we also include a 2nd video screen that is attached on the side of the booth too for everyone to see everything you see!
- How MANY people can fit in one photo at the booth?
As many as you can cram into the area. As long as you can see yourself on the booth monitor, you’re in the photo! We’ve had up to 10 people in one photo session. It’s crowed, but you can do it!
- Open-Air Booth VS Enclosed Booth?
An OPEN-AIR photo booth is our standard and most popular photo booth set up. We can set this up as a Green Screen photo booth (optional/upgrade) or a basic backdrop (Black, Light Blue, Black/white mix, Red or White). An Open Air Photo Booth (standard set up) provides more space for more people to get in the photo, plus it is a lot more inviting and fun. The Enclosed “canopy” set up is available for an additional fee (option). It’s far less popular and there are limitations to the enclosed booth, since it holds up to 6 people and it’s more difficult to change props within a session. To view photos of our “Open-Air Photo Booth” and “Enclosed Photo Booth”, you can view them under the “Our Booth” link in the menu above.
- Are your prices competitive?
Yes, we think so. We know what other photo booth companies charge, and we know we are not the cheapest or most expensive. But, you do get what you pay for, so be VERY careful of the very cheap offers and prices for this service. Experience, service, and the quality of the equipment is very important for a fun and successful event.
- Do you offer GREEN SCREEN technology with your photo booths?
Yes! In fact Starr Photo Booth is the original green screen photo booth operator in Arizona. We have been offering this since we began back in 2012. There are only a few Green Screen Photo Booth operators in the Phoenix metro area and the others do not offer the extended service and/or knowledge since our background is in video and photography. Be careful of companies that offer it as an extra service. If they don’t know how to use it or understand the advanced technical set up (and LED lighting) needed for Green Screen, you might be very disappointed. Go with the pros, that’s us!
- Can I select the images for the GREEN SCREEN backgrounds and how many do I get?
YES. If you have the images for the backgrounds for the green screen, send them to us. If not, we can select the best background images from our library of thousands of themed images. You will receive up to 4 images as backgrounds if you include the optional green screen with your photo booth rental.
- How does the GREEN SCREEN work?
Green screen technology has been around for years. You see it on the news all of the time, with the weather maps. The image behind the person standing in front of the camera can change the images behind them since the camera is programmed to incorporate a programmed image onto anything that has the green screen color. So, Starr Photo Booth, took that technology and incorporated this into our photo booth (as an upgraded option), so you can choose a variety of backgrounds (selected at the photo booth) at your photo booth session.
- What is the difference between the BASIC and GREEN SCREEN (option) photo booth?
Both include the same “photo booth” equipment. The only difference is, we replace the basic backdrop with a custom green screen backdrop. The green screen photo booth also requires additional special LED lighting we need to bring, and more computer programming prior to your event, to customize the background choices for your event.
- How does the VIDEO MESSAGING (option) work?
Your guests can leave a short HD video recorded message (up to 30 seconds) before and/or after their photo session. We will provide a wireless mic so their voices can be heard. You’ll receive a copy of each video recorded message the next day along with a copy of your digital photos. We will edit the messages (beginning and end) so the video file of message are ready for viewing on any digital device.
- What is DIGITAL SHARING (option)?
Digital sharing allows anyone to digitally send their photo session to their phone, via text or email. Plus, you have the option to also post it on Facebook, Twitter or Instagram. We bring the WiFi unit (included in this option), so the photos are posted immediately. We also bring our iPad (or tablet) so you can send the photos digitally, in addition to the printed copy. It’s one of our most popular options!
- If I include the SCRAP/MEMORY BOOK (option), what do I get and how does this work?
You get a really nice leather bound 50 page scrap style book (size: 11″x11″). It’s black with protected pages. Each photo session that is taken, we will print an extra copy and paste it on a page in the book for your guest (in that photo session) to write something to the guest(s) of honor. We also bring the pens and special markers (multiple colors) to write on the pages. The book is yours to keep as a great keep sake.
We also offer CUSTOMIZED covered books, with a variety of book cover styles, that include your name, image, logo, etc. We have samples to show you, in person, if you’re interested.
- Can you explain the TRUSS option in more detail?
Our truss option is required for most outdoor events. These are used to bring more attraction and excitement to the backdrop and booth. But mostly, these are used to hold up our large 10′ backdrops from blowing over (outside), due to any wind. Backdrops, banners, etc, act like a “sail” in the wind, and in AZ we do get guts of wind. Therefore, if you’re plan is to put the photo booth outside, we require these for additional support and it looks cool too. Each truss (2) is 10′ tall and includes an LED up-light that can be programmed to any color to match your theme. You can view many photos of this option on our site.
- Do I have to pay any extra for the photos and can I share (post) the photos online?
We do NOT charge for digital copies of the photos. You already paid us for the services, so all of the digital copies are yours to keep, so you can do whatever you want with them. You are free to post them online and share with anyone you desire.
- What happens if there is a problem with the photo booth?
Our professionally trained photo booth attendant is there to fix any problems. These are rare, but they could occur, let’s be real! All of our equipment is new and carefully taken care of, so any problems are minimal and simple to fix.
- If I decide to hire Starr Photo Booth, what do you require from me to reserve one of your photo booths for my event?
We require a 50% deposit (we accept all major credit cards and PayPal) and a signed agreement.
- When is the balance due?
Your balance is due no less than 10 days prior to your event date. Again, we accept all major credit cards and PayPal.
- Will you CUSTOM DESIGN the printout so it’s unique for my event?
YES! Our graphic designers will create a unique layout that matches your theme or event. If you have a special image or logo, send it to us and we will incorporate it onto the printout. Plus, we will include any text or statement on the printout. You tell us what you want, and we will make it happen! There is NO charge for this. It’s included in our prices.
- Can I see a proof of the design before the event date?
Yes, of course. We will send you a copy of the photo printout design for you to approve.
- What SIZES are the photo printouts?
We offer 2 printout sizes. Our standard 4×6 printout, allows up to 4 photos and as little as 1. Our Photo strips (2×6, the old fashion type) allows up to 3 photos, but they are much smaller images since space is limited. We strongly recommend the 4×6 size. There is NO difference in the price, but you will need to chose one or the other.
- Can I talk to my photo booth operator (attendant) prior to my event date?
Yes. Your assigned photo booth attendant will contact you a few days prior to your event date to confirm the location address, discuss the area to set up the booth at the location, confirm the time of your event (start to finish, according to the signed agreement), and answer any questions you have.
- Can you provide me with references?
Yes, of course. We have thousands of satisfied customers (private and corporate/company events). Ask us, and we will email you a list of people you can contact directly.
- What happens if I booked your services and decided to cancel?
That’s a good question. Our cancellation policy is simple and is fully explained clearly in the agreement. Each situation is different, so instead of writing a few paragraphs about our cancellation policy, we can explain this on the phone or you can read it in the agreement. We strongly suggest you read and understand the agreement and ask us any questions before entering into the agreement (this advise goes for any service you hire).
If you did not see your question above, please call us at 480-999-3065.
We are here to help!!